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Ben Mitchell: Managing chronic pain in the workplace – a leaders guide

Hands pressing on a back

Hands pressing on a back

Last month saw Pain Consultants and Pain Professionals around the world unite for National Pain Awareness Month as they worked to highlight issues around chronic pain in the workplace.

Living with chronic pain is hard enough, but for many, having a supportive employer and leader can be one of the most significant factors to maintaining some self-worth and financial stability.

The definition of chronic pain is ‘a persistent pain that lasts longer than 12 weeks, or beyond the natural healing time’. For most chronic pain sufferers, we’re talking years rather than weeks of pain, many experiencing pain on a daily basis that impacts their normal lives.

This can be really difficult for non-chronic pain sufferers to relate to. Especially as a lot of pain sufferers can look ‘normal’ on the outside. In fact, a lot of my clients look especially fit and healthy and not like they’re in pain at all.

I know this from first-hand experience, at 33 I was diagnosed with a condition called Ankylosing Spondylitis (AS), or colloquially known as Spinal Arthritis. It’s a genetic condition, not caused by lifestyle choices so it’s indiscriminate in who it effects. I was young, fit, and healthy, I didn’t look like someone who had Spinal Arthritis.

By the time of my diagnosis, I’d already been experiencing significant pain on a daily basis. And I’d spent a lot of time during those years blaming myself, or wondering if it was all in my head, it was a very disconcerting and worrying time. It was a huge relief to have a diagnosis, to know that it wasn’t my fault, and it did exist. And from there, with my diagnosis, I could then work on living with the condition and aiming to reduce my pain levels.

I want to go right back to the beginning, when people first experience chronic pain. I hope I can help sufferers to understand more about pain and how it can be managed effectively both mentally and physically. I hope my guide on understanding pain can help leaders as they support those employees that need it.

Understanding Pain: When It’s Not Just in Your Head

Pain comes in many forms—acute, chronic, physical, and emotional. Acute pain is usually sharp and sudden, often a direct response to injury. It’s your body’s way of saying, “Something’s wrong, take care of me!” Chronic pain, however, is different. It lingers, often without a clear cause, and can be debilitating over time. Unfortunately, chronic pain is frequently dismissed by others, sometimes even by healthcare professionals, leading to feelings of frustration and isolation.

So, how can your employee tell if their pain is real and not just something to brush off? Here are a few key indicators:

When to Push for a Professional Opinion

Certain red flags should prompt immediate medical attention:

Where to Go and Who to Trust

Navigating the healthcare system can be overwhelming, especially when someone’s in pain. Choosing the right healthcare professional is crucial. Here’s a quick guide:

The Benefits of Pushing Through and Getting a Diagnosis

So, why is it so important to push for a diagnosis?

Having support from your manager and the employer you work for is as important as the support you receive from your friends and family. Here are my top tips for leaders who have an employee suffering from chronic pain:

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