A new survey of over 1000 employees hoped to better understand how the COVID-19 pandemic has affected employee mental health in the workplace, whilst analysing its long-lasting implications on employee wellbeing.
GetApp’s research study reveals that positive mental health has dropped by 14 percentage points since the start of the pandemic. Whereas in pre-pandemic times, 66% reported good or excellent mental health, which dropped to 52%.
In the midst of the pandemic, good or excellent mental health reached an all-time low of 42%, demonstrating a 24-percentage point drop since before the pandemic hit. Revealing how the detrimental impact the COVID outbreak caused on mental health still prevails in businesses today.
The study uncovered that 22% of respondents believe they are more stressed at work compared to last year. Most blamed their increasing workload (at 40%), followed by a lack of help and support provided by their manager (21%). 19% encountered stress from having to balance their home life and personal life, whilst 19% blamed their fear of catching COVID-19 on their heightened stress levels. Therefore, although COVID did play a part in amplifying employees’ levels of stress, it was primarily general work-related issues that caused the most tension.
According to the study, the most common mental health symptoms caused by workplace stress include sleeping problems (at 31%), followed by constant worrying (28%) and difficulty concentrating (24%). The Covid-19 outbreak has reshaped working life in a multitude of different ways. Pre covid, 76% of respondents worked solely on-site, whilst 9% had a hybrid work arrangement. Compared to now, where 58% work solely on-site, and 22% work according to the hybrid working model.
This new working model brought about many positive changes for employees. Flexible working hours improved by 30%, whilst 29% of respondents reported improvements to their work-life balance.
However, despite this, job satisfaction and motivation saw the sharpest decrease, at 24% and 26%, respectively. Connection to company culture (23%) and coworker collaboration (22%) were also factors that suffered at the hands of the pandemic. This could be explained in part by the social distancing rules in place at the time, further isolating colleagues from one another.
David Jani, Content Analyst at GetApp UK, explained how the results from GetApp’s recent study on employee mental health in the workplace have revealed that it’s not just the pandemic that has affected staff wellbeing, although it has become a major factor. Jani comments:
Around a fifth of our respondents claimed they experienced stress from the fear of catching COVID at work. Yet it was common issues such as lack of managerial support (affecting 21%) and increased workload (40%) which influenced negative mental health the most. Nevertheless, these factors combined have contributed to the quite dramatic drop of 14 percentage points in positive mental health that exists as of February 2022.
David Jani, Content Analyst at GetApp UK
Joanne is the editor for Workplace Wellbeing Professional and has a keen interest in promoting the safety and wellbeing of the global workforce. After earning a bachelor's degree in English literature and media studies, she taught English in China and Vietnam for two years. Before joining Work Well Pro, Joanne worked as a marketing coordinator for luxury property, where her responsibilities included blog writing, photography, and video creation.