A large scale survey which examines UK employee engagement has found that a third of people are distracted at work due to their personal finances; they were also more likely to report unmanageable job stress.
The Engage for Success (EfS) UK Employee Engagement Survey received responses from more than 3,000 people. The annual survey, run in partnership with Nottingham Business School, part of Nottingham Trent University, began in 2022 to measure UK employee engagement levels following the pandemic.
The results of the survey are translated into an EFS Engagement Index score, which is calculated using three questions that assess satisfaction, advocacy, and loyalty. The latest results show a stagnation in engagement, with the score remaining at 62%. This suggests that UK employees are showing up but not fully engaged.
However, these scores were impacted by the actions of organisations. Respondents who agreed that senior leaders and managers adequately prioritised people issues showed significantly higher engagement scores. They were more likely to hold positive views about their organisation’s culture, ethics, honesty, openness, and change management capabilities. Additionally, they felt their wellbeing, professional development, and psychological safety were valued.
In contrast, two in five respondents did not feel this way, leading to negative views of the organisation and higher levels of unmanageable job stress. This stress was notably seen among those experiencing issues due to cost of living, people with long term health issues and workers from the LGB+ community.
This was reflected in an EFS Engagement Index score of 55% from respondents who reported having no access to wellbeing resources, compared to those who reported having five or more wellbeing resources available achieving a score of 73%.
The survey also examined four key aspects of organisational practices – wellbeing, voice, learning and development, and social engagement – and revealed that the greater the number of practices offered in each aspect, the higher the EFS Engagement Index score. For example, respondents with no learning and development opportunities had an EFS Engagement Index score of 47%, while those with five or more opportunities scored 75%.
Dr Sarah Pass, senior lecturer in Human Resources Management at Nottingham Business School and Engage for Success advisory board member, said:
Line managers are the primary link between the employee and the employer, significantly influencing how employees perceive their work environment and their overall engagement. However, there are ongoing issues of training, accountability, and responsibility that are hindering the positive impact of line managers. Addressing these issues can help line managers better support their teams, leading to higher engagement levels and a more positive workplace culture.
Dr Sarah Pass, senior lecturer in Human Resources Management at Nottingham Business School
The report recommends that organisations must prioritise individual wellbeing, adopt a human-centered approach to employee experience, and re-evaluate organisational purpose.
David MacLeod OBE, co-founder of Engage for Success, said:
Given the challenges the UK now faces we must harness much more of the untapped potential in all our employees both in the public and private sectors. This research makes clear that we have much to do, but also that best practice already exists, offering us all a way forward to significantly improve organisational outcomes in all sectors of our economy.
David MacLeod OBE, co-founder of Engage for Success
Joanne is the editor for Workplace Wellbeing Professional and has a keen interest in promoting the safety and wellbeing of the global workforce. After earning a bachelor's degree in English literature and media studies, she taught English in China and Vietnam for two years. Before joining Work Well Pro, Joanne worked as a marketing coordinator for luxury property, where her responsibilities included blog writing, photography, and video creation.