73% of businesses in the UK do not have a measurement framework for diversity and inclusion, new research has found.

The survey of UK business leaders from organisational transformation consultancy Watch This Sp_ce(1) found that 44% are assessing the impact of their inclusion efforts informally, and 56% are not measuring impact at all. 19% of the businesses surveyed didn’t have any kind of diversity and inclusion strategy whatsoever.

This is worrying news at a time when 62% of job seekers (2) would reject a job offer from an organisation without a good track record on diversity and inclusion, and 68% of staff(3) would look for a job elsewhere if their organisation was not prioritising diversity and inclusion.

Diversity and inclusion roles have increased dramatically(4) in the UK in recent years, and 72% of businesses(5) have a dedicated budget for inclusion activities. So why aren’t businesses measuring the impact of all this spending?

According to Allegra Chapman, Co-Creator of Watch This Sp_ce, the answer is fear.

Most businesses are going into diversity and inclusion in panic mode. They know that their staff want to see action in this area, or they might very well leave, or at least become disengaged. They also know that their customers and clients are demanding action, or they will take their money elsewhere. So leaders rush into doing something, anything, without thinking through what actions are really needed, or how they will know if those actions are working.

Allegra Chapman, Co-Creator of Watch This Sp_ce

The result is often performative activity that generates little result, which in the long run could actually damage the reputation of the business.

When businesses are engaged in diversity and inclusion efforts that aren’t strategic or measured, it can be hugely wasteful in terms of money and resources, and also highly demotivating for the team involved.

This was the inspiration for the Watch This Sp_ce team to create their Inclusion Journey Tracker,(6) a tool that enables businesses to benchmark their current situation, identify the actions needed to move forward, and measure and celebrate their progress.

Level One of the Inclusion Journey Tracker is completely free to access, and businesses earn an accreditation at each level, which enables them to showcase their commitment to real action on D&I.


1. https://www.watchthisspace.uk

2. https://www.peoplemanagement.co.uk/article/1793094/majority-candidates-reject-job-offer-employer-didnt-support-diversity-research-finds

3. https://www.peoplemanagement.co.uk/article/1801309/two-thirds-uk-workers-look-new-job-employer-not-prioritise-dei-report-finds

4. https://www.personneltoday.com/hr/surge-in-demand-for-di-roles-in-past-five-years/

5. https://blog.workday.com/en-gb/2023/uk-businesses-embracing-diversity.html

6. https://inclusionjourney.scoreapp.com/

Joanne Swann, Content Manager, WorkWellPro
Editor at Workplace Wellbeing Professional | Website

Joanne is the editor for Workplace Wellbeing Professional and has a keen interest in promoting the safety and wellbeing of the global workforce. After earning a bachelor's degree in English literature and media studies, she taught English in China and Vietnam for two years. Before joining Work Well Pro, Joanne worked as a marketing coordinator for luxury property, where her responsibilities included blog writing, photography, and video creation.