Retail

Call centre staff and younger workers take most time off due to poor mental health

Poor mental health is causing nearly one-third (31%) of retail call centre staff and 29% of Gen Z workers to take time off work.

Half of UK retail employees at risk of leaving their jobs or working while unwell this winter

The Retail People Index showed a 7% drop in overall wellbeing across the retail workforce between the start of autumn 2023 and the end of last winter.

Analysis, Advice and Opinion