workplace conflict resolution

Jane Gunn: Trouble at Work? How To Move From The Drama Triangle

Conflict at work? You may be unknowingly trapped in a dysfunctional and damaging dynamic known as Karpman's Drama Triangle.

Plain Speaking ‘Key to Avoiding Conflict at Work’

Employers are being urged to use clearer language to stop misunderstandings escalating into formal workplace disputes.

Analysis, Advice and Opinion