Just one in three UK businesses prepared to handle employee wellbeing concerns

News
Joanne Swann
man standing while wearing black jacket

The number of employees voicing wellbeing concerns is on the rise, but a significant number of organisations and managers are ill-prepared to address them, according to new research from Mintago.

The fintech startup surveyed 503 senior managers within UK-based organisations (public and private sector). This revealed that an overwhelming majority (87%) have been approached by an employee in the past 12 months to discuss concerns relating to their wellbeing.

Following mental health (48%) and job satisfaction (43%), financial wellbeing (40%) emerged as the third most prevalent concern that employees spoke to their managers about.

Of those who had discussed financial wellbeing issues with employees, 68% of managers cited the cost-of-living crisis (68%) as the predominant source of concern. This was followed by requests for a pay rise (50%), keeping up with rental or mortgage payments (46%) and worries about debt (43%).

Despite financial wellbeing issues being so common, Mintago’s research found that a third (33%) of organisations do not have a clear process in place for handling employees’ wellbeing concerns. Furthermore, almost half (47%) of managers say that, on a personal level, they are uncomfortable handling their colleague’s financial wellbeing concerns.

Chieu Cao, CEO of Mintago, brings attention to the increasing prevalence of financial wellbeing concerns. He highlights that the cost-of-living crisis has placed a severe strain on individuals’ financial stability, resulting in heightened levels of money-related stress. This observation serves as a compelling wake-up call to the existing inadequacy of support systems within numerous workplaces. Cao stressed the critical importance of organisations, regardless of their size or sector, recognising this issue.

Cao further emphasises that nearly nine out of ten managers in the UK have encountered employees seeking assistance with various wellbeing issues, with financial wellbeing being a common concern. Unfortunately, Cao pointed out that the lack of comprehensive support structures and effective solutions is causing harm to both managers and their staff, underscoring the pressing need for rectification.

In Cao’s words,

Ignoring or downplaying these concerns – no matter how uncomfortable they may be to talk about – risks not only the health and happiness of employees, but also the overall productivity and success of an organisation in the long run. It’s time for leaders to build a culture that allows their workforce to raise concerns with confidence, and then back this up with robust tools that deliver support in the areas employees most need it.

Chieu Cao, CEO of Mintago

Joanne Swann, Content Manager, WorkWellPro
Editor at Workplace Wellbeing Professional | Website |  + posts

Joanne is the editor for Workplace Wellbeing Professional and has a keen interest in promoting the safety and wellbeing of the global workforce. After earning a bachelor's degree in English literature and media studies, she taught English in China and Vietnam for two years. Before joining Work Well Pro, Joanne worked as a marketing coordinator for luxury property, where her responsibilities included blog writing, photography, and video creation.

Share

Latest News

Latest Analysis

Related Articles

Half of Bereaved Employees ‘Managing Death Administration During Work Hours’

Half of UK employees who have lost a loved one are handling practical bereavement-related tasks during their working day, according to new research.

Top Usa Real Cash Casinos 2026 Verified By Experts

Discover the top USA real cash casinos verified by experts in 2026. Compare licensed online casinos offering generous bonuses, thousands of slots, live dealer games, and secure banking options for American players.

Why UK Players Are Flocking to Online Casinos Outside GamStop

UK players are increasingly choosing unregulated offshore casinos over GamStop-licensed sites to access bigger bonuses, faster payouts, and fewer gameplay restrictions like spin-speed limits. While these non-GamStop platforms offer greater freedom and higher welcome packages, they lack UK Gambling Commission protections, making operator reputation and licensing verification essential for safe play.

Why Non Gamstop Casinos Are Pulling UK Players Away From the High Street

Unregulated non-Gamstop casinos are attracting UK players with higher betting limits, larger bonuses exceeding 500%, and access to thousands more games than licensed operators. However, players lose UK consumer protections and must independently verify operators and manage their own responsible gambling tools.
Previous article
Suzy Glaskie: How to wind down after work (without the booze!)
Next article
Top tips to improve employee wellbeing during shorter days and darker mornings