Employees in the UK report feeling less appreciated at work compared to their counterparts in the United States and Australia, according to the results of a new survey.
Scoring an average of 61.8 out of 100, the UK lags behind the US (66.3) and Australia (66.8) and sits below the global average of 65, the latest Appreciation Index study by employee experience platform Reward Gateway | Edenred says.
Despite this, British workers show a strong connection between appreciation and performance, with 88% sayting they work harder when recognised for their efforts. Over 90% of respondents also reported higher job satisfaction and engagement when their contributions were acknowledged.
Gender Divide in Workplace Recognition
The research revealed a significant gender disparity in the UK, with 80% of men reporting feeling appreciated at work compared to just 70% of women. This gender gap was less pronounced in Australia and the US, suggesting unique challenges within British workplaces.
Appreciation also varied by industry. Employees in technology, financial services and professional services reported above-average appreciation levels. Conversely, sectors such as hospitality, healthcare, education, and public services were found to have lower scores, highlighting disparities in workplace cultures.
Lack of Managerial Recognition and Support
Managerial recognition emerged as the top driver of employee appreciation. Yet only 66% of UK workers felt recognised by their managers, leaving one-third without acknowledgment. The survey also found that British employees report less praise and support than their American and Australian peers, with those in larger organisations feeling particularly overlooked.
Reward Gateway | Edenred’s chief appreciation officer, Nebel Crowhurst, emphasised the importance of building a culture that values employees. “It’s important that British companies invest more time into their employees, adopting a multi-level approach that nurtures appreciation and investing in building a culture that values individuals not only for their achievements but for who they are,” she said.
Companies must prioritise appreciation as a fundamental part of their workplace strategy, rather than treating it as an afterthought — Nebel Crowhurst.
The Productivity and Wellbeing Connection
The study highlights a direct link between appreciation and employee wellbeing. Alongside increased productivity and loyalty, 88% of workers said being appreciated made them more likely to stay with their employer. Additionally, 73% felt motivated to take on extra tasks when they felt recognised.
Crowhurst underscored the competitive advantage of fostering appreciation in the workplace. “Creating a happier workplace does more than just boost the overall mood of your workers — it increases productivity, retention and improves mental wellbeing. Companies must prioritise appreciation as a fundamental part of their workplace strategy, rather than treating it as an afterthought,” she said.
Bridging the Gap
As UK organisations strive to retain talent and boost engagement, the findings point to a need for actionable strategies to enhance workplace appreciation. Smaller companies, which typically scored higher in employee support, may provide a model for larger firms. Employers are encouraged to focus on consistent recognition, inclusive practices and creating an environment where all employees feel valued.
The results serve as a wake-up call for British employers, say industry experts, to take tangible steps to improve appreciation levels, ensuring the workforce remains motivated and competitive in an increasingly globalised economy.
“Investing in this approach is not just advantageous. It is vital for staying competitive and fostering an environment where employees are motivated to give their best,” said Crowhurst.
