RedArc warns favouring immediate support like Virtual GPs and EAPs over long-term care for chronic health conditions could be risky as the support may not be adequate.
Call centre environments can be intense and emotionally draining, and many advisors deal with customers experiencing distressing personal circumstances.
Employees around the world have been coping with a plethora of difficulties in the past few years alone. However, these difficulties are often amplified for diverse workers.
GAD-7 questionnaires showed that anxiety levels were high before structured therapy. These feelings dropped to being mild after counselling, with an improvement of 61.2%.
New data indicates an increasing demand for both information and advice, not solely limited to mental health counselling, when it comes to fostering overall employee wellbeing.